Please read the following terms and conditions related to the website. By using this webpage, you agree to follow our terms and and Privacy Policy. EC WALLET has the rights to change the terms and condition at any time, depending on our rights.

Shipping Policy
Shipping Policy is not applicable. EC WALLET provides only service to the user, not providing product to the user.

Cancellation Policy
Cancellation of the transaction is not applicable for the transactions which are confirmed as success from the Service provider (Either by government services or by NSDL services).

Privacy Policy
EC WALLET respects and protects the privacy of the individuals that access the information and use the services provided through them. Individually identifiable information about the User is not willfully disclosed to any third party without first receiving the User’s permission.

Refund & Return Policy
EC WALLET give refund only if the transaction is declined by the service provider (Either by government services or by NSDL services). Refund & Return Policy is not applicable for the bill payments.

Dispute Policy
EC WALLET takes every services as valuable. We are always try to make it 100% success. If any service/transaction related issues, you can book complaint for the particular service details in our website, and we will follow and process the complaints regarding the successful transaction.

General Terms & Conditions
Get confirmation from the customer twice or thrice, to make sure you have entered the correct pancard details to avoid wrong pancards. EC WALLET is not responsible for wrong entries. In rare cases, due to some server or technical issues, your Gateway/UPI Payment is debited from your account but not added to EC WALLET account then, EC WALLET receives the amount credited confirmation from the bank may be in 2 to 3 hours of time, then your wallet has been loaded or else the amount is credited back to your account within 7 working days through the same mode of payment. EC WALLET never asks you to share your username or password or OTP.